Need help?
Frequently Asked Questions
We’re confident you’ll love your keote—but if for any reason you’d like to return it, you may do so within 14 days of receiving your order. Returned items must be unused, in their original packaging, and in resalable condition. Since we are a small operation, return shipping costs are the responsibility of the customer and a 10% restocking fee will apply.
Return address is below:
4440 Round Lake Rd W, Arden Hills MN 55112
Unfortunately we do not ship internationally at the moment, we are working to be able to add this option soon. Please subscribe to our newsletter for updates!
Orders are processed within 1-2 business days and standard shipping typically arrives within 3-5 business days.
To inquire about wholesale opportunities, please email us at contact@shopkeote.com.
You can contact us through our contact page or send an email to contact@shopkeote.com! We will be happy to assist you.
How to fold your keote
To fold your keote, first fold the handles down. Then, fold the bag over to align with the leather flap, and roll it into thirds, smoothing out any wrinkles as you go. Finally, roll it tight and snap it shut.

